When you think back on some of the biggest apps from the past decades, there are a few that stand out. You’ve got your social networks, your travel apps, your viral games like Pokémon Go — but I think there’s an omission from this list. …

About 3 weeks ago, I signed up to Duolingo intending to learn Swahili every day for about a month. Why? To learn something new, to make some progress with a language I’ve been casually interested in for some time, and to document to process from a UX perspective. What went…

Hi, I’m Ben, a UX professional with no formal background or training in AI and also not here claiming to be an expert on the topic. However, saying it’s a big current topic would be an epic understatement. I’m trying to cut through the hype and explore AI in my…

While ChatGPT has very obvious use cases for generative output, i.e. writing new things, as someone working in product and UX, I think there are other ways it could be useful. Sure, it’s helpful for writing product briefs, user stories, and even UX copy. However, I’ve found in each case…

Buckle in friends, we’re going ranting. Earlier, I saw one of those LinkedIn infographics where someone working in UX shared a breakdown of how they spend their time at work. The chart showed 76% of their time was spent explaining what they do to try and get stakeholder buy-in. I…

Tell me you’re a Product-Manager-turned-Content-Designer without telling me directly, right? Whether you’re a professional UX Writer or a Designer responsible for your own interface text, there’s little that’s more infuriating in professional life than “copy by committee”. …

So… Twitter Blue. I don’t need to add my personal opinion of what has been going on with Twitter to the discourse. (It may slip out during at some point in this post…). However, a couple of weeks ago, I was interested to see the new pop-up for Twitter Blue…

A little while ago, a fellow UX-nerd friend mentioned that she’d spent 10 hours on a Saturday playing an app in which she was role-playing a dating fantasy in a choose-your-own-adventure game. She had seen the ad for this app over and over again until she decided to check it…

Every now and then, I remember a random cartoon from those wonderful Saturday mornings growing up and then remember YouTube is a thing, and disappear down a rabbit hole for an hour. From the quirky and niche paper cut-out style of Angela Anaconda to the downright creepy Courage the Cowardly…