I’m tired of having to explain the importance of UX to senior people in tech.

Ben Davies-Romano
8 min readFeb 13, 2023

Buckle in friends, we’re going ranting.

Earlier, I saw one of those LinkedIn infographics where someone working in UX shared a breakdown of how they spend their time at work. The chart showed 76% of their time was spent explaining what they do to try and get stakeholder buy-in.

I laughed, and if you work in UX, I’m sure you know I wasn’t laughing because it’s an example of humourous hyperbole. It’s because it’s true.

An AI generated image of a crumbling yellow pencil.
Every time I have to explain UX to a senior person in tech, an AI-generated pencil snaps.

We’ve all had those discussions, haven’t we, where we discuss how best to advocate for ourselves and place ourselves within organisations and workflows to do our thing and deliver value. Whether I’m a Product Manager explaining UX exploration topics on a proposed roadmap, or I’ve been explicitly hired as a UX professional, I’ve found myself in this situation a lot.

The thing is: I’m tired of needing to do this, and I’m tired of speaking with others in the field about how we can explain the value we can bring and get buy-in to be allowed to do whatever it is we are paid to do in the first place.

It’s 2023 and there’s a plethora of people, information, resources, and evidence as to why UX is essential. This begs the question: why does the burden of explaining what we do fall on us, and why do we not…

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Ben Davies-Romano

UX and Product evangelist | https://www.linkedin.com/in/benjamin-w-davies/ Leading content design at Klarna | Founder of Tech Outcasts | ☕️ and 🏳️‍🌈